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Central Outreach Wellness Center (COWC) is an Affirmative Action/Equal Opportunity employer. Our team values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. COWC does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin in its employment policies, programs and activities. We strongly encourage applications who identify as LGBTQIA+, BIPOC, disabled, or otherwise diverse or underrepresented to apply.

Central Outreach is an Equal Opportunity Employer.

Job Openings

1. Department: Mental Health (Pittsburgh)

Title: Psychiatrist

Description:  The primary role of the Psychiatrist will be to provide trauma-informed, patient-centered, culturally competent and affirming care to a diverse patient population within an LGBTQIA+ health center. The Psychiatrist will be an integral part of a mental health team embedded in a physical health center.

Duties and Responsibilities:

  • Work collaboratively in a team-based environment with other mental health clinicians, staff, and primary care providers.
  • Assess patients by conducting psychiatric evaluations.
  • Analyze data and results of screening tools to assist in diagnosing patients and evaluating treatment response.
  • Diagnose mental health disorders, provide recommendations for treatment, and prescribe medications when indicated.
  • Provide follow-up for monitoring symptoms and treatment response.
  • Monitor for medication side effects.
  • Collaborate with patients in developing treatment plans that address their mental health concerns and psychosocial needs.
  • Collaborate with patients in creating safety plans.
  • Routinely assess patient safety and refer to a higher level of care when indicated.
  • Provide crisis intervention as needed.
  • Collaborate with physicians, nurses, therapists, and case managers in the practice to monitor symptoms and address whole-patients needs.
  • Collaborate with outside physicians, therapists, service coordinators, and/or other clinical professionals to address treatment goals, clinical progress, and other patient needs.
  • Gather and maintain patient information and records in the EMR, including medical history, medication history, and psychosocial history obtained from patients.
  • Gather information from primary supports and/or other professionals when clinically indicated or requested by patients.
  • Provide information to family/primary supports when requested by patients and make sure an ROI has been signed.
  • Complete all necessary clinical documentation in an accurate and timely manner.
  • Participate in weekly Collaborative Care team meetings.
  • Collaborate with PCPs and Collaborative Care Manager to assist in the management of mental health disorders treated in the primary care clinic.
  • Improve staff competence by providing training and education regarding the interrelationship between psychiatric disorders, physical illness, psychosocial concerns, and medications.
  • Keep up-to-date on clinical care by participating in continuing medical educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Licensure and Clearances:

  • Current and valid board certification, or pending initial certification, in Psychiatry.
  • Medical degree from an accredited medical school and completion of an approved psychiatric residency.
  • Active and unrestricted license to practice medicine in Pennsylvania.
  • Active and unrestricted DEA licensure. 
  • Successful passing of Child Abuse and FBI Clearances.

Requirements:

  • Excellent knowledge of current DSM diagnoses, criteria, and treatment standards.
  • Strong working knowledge of general psychiatric principles and practices.
  • Strong communication and people skills. 
  • Experience with patient-centered, trauma-informed care.
  • Demonstrated skill in managing difficult situations utilizing de-escalation techniques and conflict resolution skills. 
  • Ability to work collaboratively in team-based care. 
  • Strong LGBTQIA cultural competency, including being gender-sensitive and pronoun aware
  • Experience working in community mental healthcare.
  • Understanding of the relationship between physical health, mental health, and social determinants of health.
  • Commitment to providing high-quality care to historically underserved populations. 
  • Knowledge and comfort working with patients with drug and alcohol use disorders. 
  • Knowledge and comfort using evidence-based treatment modalities such as Motivational Interviewing, Harm Reduction, brief interventions, CBT, DBT and other psychotherapeutic techniques.
  • Understanding of how to navigate medical systems.
  • Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
  • Punctuality and impeccable attendance.
  • Non-judgmental approach to patient care.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • Ability to work in a fast-paced and, at times, excited atmosphere.

Send Us Your Resume

2. Department: Clinic (Pittsburgh) 

Title:  Physician

Description:The role of the physician is to assess and treat a range of conditions that occur in everyday life. 

General Duties and Responsibilities:

  • Take patient’s medical history
  • Update charts and patent information to show current findings and treatments.
  • Order tests for nurses or other healthcare staff to perform.
  • Review test results to identify any abnormal findings.
  • Recommend and design a plan of treatment.
  • Address concerns or answer questions that patients have about their health and well-being.
  • Help patients take care of their health by discussing topics such as proper nutrition and hygiene.

Licensure and Clearances:

  • Current and valid board certification in medicine.
  • Medical degree from an accredited medical school and completion of an approved residency.
  • Current DEA registration.
  • Active and unrestricted license to practice in Pennsylvania.
  • Successful passing of Child Abuse and FBI Clearances.

Requirements:

  • Strong communication skills with both professionals and patients from all demographics.
  • Experience with patient-centered, trauma-informed care.
  • LGBTQIA cultural competency.
  • Commitment to providing high quality care to historically underserved populations.
  • Knowledge and comfort working with patients with drug and alcohol use disorders.
  • Understanding on how to navigate medical systems.
  • Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records.
  • Ability to be compassionate while dealing with patients.
  • Ability to work collaboratively in team-based care.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Need to be culturally competent while working, including being gender sensitive and pronoun aware.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.

Send Us Your Resume

3. Department: Outreach (PA) Locations: Allentown, Harrisburg, and Wilkes-Barre

Title: Mobile RN Hep-C Tester

Description: In this role, the RN is to travel each day to different facilities and patient homes to test and treat for Hepatitis C. 

Duties and Responsibilities:

  • Traveling each day to a different Addiction Recovery facility in PA to offer Hepatitis C, HIV and STD point of care testing & linkage to care services. 
  • Be a self-motivated individual eager to talk and engage with all addiction recovery patients and staff at each facility.
  • Educating staff & patients on the importance of being tested and cured for Hepatitis C and treated for HIV & STD’s.
  • Complete the necessary paperwork (consent forms, etc.) with each patient before testing.
  • Excellent phlebotomy skills.
  • Draw labs through phlebotomy as ordered, properly labeling samples, and delivering labs to office or a local drop off facility each day.
  • Attempt to test all patients in the facility each visit, this is done by education, and engagement of all patients and staff each day.
  • Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
  • Chart a description of each encounter in the EMR system.
  • Facilitate a telemedicine visit between the patient and a nurse practitioner.
  • Electronically track patients being tested for Hepatitis C in Microsoft and offer follow up services to get them cured.
  • Continue to be in contact with all patients until SVR12.
  • Self-directed research & visits to addiction recovery facilities that we are currently not testing in, to offering our free mobile testing & linkage to care services. Building relationships with these clinics, owners, directors, physicians, and medical staff, then following up with phone calls and emails to facilitate new clinic growth.
  • Additional responsibilities as assigned.

Qualifications:

  • Active and unrestricted license as RN in Pennsylvania.

Requirements:

  • Clean PA driving record and valid PA driver’s license for 3 years.
  • Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations, will vary.
  • Strong customer service skills.
  • Friendly, outgoing personality with the ability to make people comfortable enough with you to be tested.
  • Ability to work collaboratively in team-based care including CRNP and Hepatitis C Outreach & Linkage to care coordinators.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

4. Department: Outreach (Ohio) Cleveland, Youngstown, and Akron

Title: Mobile RN Hep-C Tester

DescriptionIn this role, the RN is to travel each day to different facilities and patient homes to test and treat for Hepatitis C. 

Duties and Responsibilities:

  • Traveling each day to a different Addiction Recovery facility in Ohio to offer Hepatitis C, HIV and STD point of care testing & linkage to care services. 
  • Be a self-motivated individual eager to talk and engage with all addiction recovery patients and staff at each facility.
  • Educating staff & patients on the importance of being tested and cured for Hepatitis C and treated for HIV & STD’s.
  • Complete the necessary paperwork (consent forms, etc.) with each patient before testing.
  • Excellent phlebotomy skills.
  • Draw labs through phlebotomy as ordered, properly labeling samples, and delivering labs to office or a local drop off facility each day.
  • Attempt to test all patients in the facility each visit, this is done by education, and engagement of all patients and staff each day.
  • Obtain Vitals Including Height, Weight, BP, Pulse, RR, etc.
  • Chart a description of each encounter in the EMR system.
  • Facilitate a telemedicine visit between the patient and a nurse practitioner.
  • Electronically track patients being tested for Hepatitis C in Microsoft and offer follow up services to get them cured!
  • Continue to be in contact with all patients until SVR12.
  • Self-directed research & visits to addiction recovery facilities that we are currently not testing in, to offering our free mobile testing & linkage to care services. Building relationships with these clinics, owners, directors, physicians, and medical staff. Then following up with phone calls and emails to facilitate new clinic growth.
  • Additional responsibilities as assigned.

Qualifications:

  • Unrestricted and active license as RN in Ohio.

Requirements:

  • Clean OH driving record and valid OH driver’s license for 3 years.
  • Work flexible hours, not your typical 9-5, every day, based on clinic hours of operations, will vary.
  • Strong customer service skills.
  • Friendly, outgoing personality with the ability to make people comfortable enough with you to be tested.
  • Ability to work collaboratively in team-based care including CRNP and Hepatitis C Outreach & Linkage to care coordinators.
  • Excellent phlebotomy skills are a must.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, exciting atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

5. Department: Clinic (Washington) 

Title: Medical Assistant 

Description:  The role of the medical assistant is to assist providers in implementing patient care and provide patient-centered and culturally competent care at Central Outreach Wellness Center.

Duties and Responsibilities:

  • Chart short description of each visit for Provider, or MA visit.
  • Obtain Vitals including height, weight, BP, pain level, pulse, and respiratory rate.
  • Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate as confirmed with patient.
  • Collect samples including urine, throat swab, and rectal swab as ordered.
  • Properly log patient information into EKG, and perform EKG successfully.
  • Administer and properly chart for vaccines under the guidance of providers, and bill for patient vaccines in EMR system properly.
  • Properly chart any given medications in the chief complaint with proper dosage, concentration, administration route and site.
  • Assist providers with any medical task as requested.
  • Disinfect exam rooms between patient visits.
  • Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
  • Properly dispose of sharps and bio-hazardous materials, maintain safe environment.
  • Answering phones and routing the caller to where they need to go.
  • Additional responsibilities as assigned.

Requirements:

  • Culturally competent while working, including being gender sensitive and pronoun aware.
  • Be able to work with a team of medical assistants, providers, and administrative staff.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

6. Department: Clinic (Pittsburgh) 

Title:  Medical Assistant

Description:  The role of the medical assistant is to assist providers in implementing patient care and provide patient-centered and culturally competent care at Central Outreach Wellness Center.

Duties and Responsibilities:

  • Chart short description of each visit for Provider, or MA visit.
  • Obtain Vitals including height, weight, BP, pain level, pulse, and respiratory rate.
  • Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate as confirmed with patient.
  • Collect samples including urine, throat swab, and rectal swab as ordered.
  • Properly log patient information into EKG, and perform EKG successfully.
  • Administer and properly chart for vaccines under the guidance of providers, and bill for patient vaccines in EMR system properly.
  • Properly chart any given medications in the chief complaint with proper dosage, concentration, administration route and site.
  • Assist providers with any medical task as requested.
  • Disinfect exam rooms between patient visits.
  • Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
  • Properly dispose of sharps and bio-hazardous materials, maintain safe environment.
  • Answering phones and routing the caller to where they need to go.
  • Additional responsibilities as assigned.     

Requirements:

  • Culturally competent while working, including being gender sensitive and pronoun aware.
  • Be able to work with a team of medical assistants, providers, and administrative staff.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

7. Department: Clinic (Columbus) 

Title: EHR Analyst

Description: Epic application expert who serves as liaison between and its members, makes and tests clinic specific configuration changes, supports workflows, supports end-users, and its technical support for testing new functionality. 

General Duties and Responsibilities:

  • Support with user and security management.
  • Preference list modification.
  • Provider master file.
  • Creating and modifying letters.
  • Letters activity and templates.
  • Adding, editing, and troubleshooting printers.
  • Adding, editing, and mapping workstations.
  • Fee schedule maintenance.
  • Testing new Epic functionality.
  • Clinical content support including clinical content, SmartLists, SmartTexts, SmartPhrases,
    SmartSets, SmartForms, order groups, doc flowsheets and reporting workbench.
  • Support and training including supporting remove access users, creating and documenting
    workflows, training and coordinating new hire, training and maintaining Lot Manager,
    MyChart support for existing members, upgrade training and testing coordination,
    coordinating resolution of Workflow issues.
  • Train new employees on Epic if needed, specifically new employees.
    Additional responsibilities as assigned.

Requirements:

  • Minimum of 2 years of Epic experience in similar or relevant role.
  • Possess workflow knowledge.
  • Strong understanding of clinical operations.
  • Excellent verbal and written communication skills.
  • Excellent administrative skills.
  • Proficient in Word, Excel and webinar applications.
  • Detail oriented.
  • Self-motivated individual.
  • Ability to hold oneself accountable.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to adapt to a work environment that is constantly changing and not always
    structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

8. Department: Behavioral Health 

Title: Medical Assistant 

Description: The role of the medical assistant is to assist providers in implementing patient care and provide patient-centered and culturally competent care at Central Outreach Wellness Center.

Duties and Responsibilities:

  • Obtain Vitals including height, weight, BP, pulse, and respiratory rate.
  • Obtain Labs as ordered, and properly label samples with first initial, last name and birthdate as confirmed with patient.
  • Collect samples including urine.
  • Administer and properly chart for injections under the guidance of providers, and bill for patient injections in EMR system properly.
  • Properly chart any given medications in the chief complaint with proper dosage, concentration, administration route, site, lot number, and expiration date
  • Assist providers with any medical task as requested.
  • Disinfect exam rooms and common areas between patient visits.
  • Stock all bathrooms and exam rooms with gloves, appointment slips, etc.
  • Properly dispose of sharps and bio-hazardous materials, maintain safe environment
  • Answering phones and routing the caller to where they need to go.
  • Call patients who no-show to reschedule appointments.
  • Triage patient phone calls, assess needs and connect to appropriate provider.
  • Track treatment plans and due dates
  • Facilitate and keep track of referrals to external providers.
  • Document all patient encounters in EMR in a timely manner
  • Check-in calls if requested by patient or provider.
  • Keep track of samples and injectable medications
  • Keep injection tracker up to date for injectable medications.
  • Schedule follow up appointments for injections at appropriate intervals as determined by psychiatrist.
  • Dispose of expired medications appropriately
  • Answer phones and return calls.
  • Maintain encounter form logs.
  • Covey messages to/from physician and therapists to patient
  • Assist care coordinator with any duties he/she/they may need.
  • Call to confirm appointments the week before
  • Assist in scheduling/re-scheduling patient appointments.
  • Send appropriate MH screening questionnaires ahead of appointments and print them out for provider.
  • Additional responsibilities as assigned.

Requirements:

  • Culturally competent while working, including being gender sensitive and pronoun aware.
  • Be able to work with a team of medical assistants, providers, and administrative staff.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

9. Department: Behavioral Health 

Title: Psychiatric Registered Nurse

Description: The role of the Psych Registered Nurse is to assess and speak to patients about their condition and discuss the best way to plan and deliver their care. Build relationships with patients to encourage trust while listening to and interpreting their needs and concerns.

General Duties and Responsibilities:

  • Provide nursing care to psychiatric patients
  • Provide psychological support to patients and their families
  • Conduct individual and group psychoeducation, including patients’ support systems
  • Review charts
  • Monitor patient progress and document changes to behavior or health
  • Monitor adherence to treatment regimens
  • Administer medications or treatments as directed
  • Take patient vitals and perform injections for patients when needed
  • Crisis assessment and planning
  • Triage incoming calls from patients and the call center
  • Collaborate with physicians and advanced practice providers, therapists, and other members of behavioral health and medical teams on psychiatric intervention plans
  • Support providers with any assigned duties, i.e., prescription refills, prior authorizations, etc.
  • Document in the electronic health record (EHR)
  • Monitor patients’ lab results and notify prescribers of urgent concerns to coordinate treatment and care ASAP
  • Review and explain lab results to patients.
  • Collaborate with the lab to ensure results reported to the state and local health departments properly
  • Receive and respond to patient email inquiries regarding different medical services
  • Complete letters for patients to return to work
  • Understand and Educate patients on HARM reduction techniques.
  • Assist in maintaining a safe environment for patients and staff.
  • All other duties as assigned.

Minimum Qualifications and/or Experience:

  • Active Registered Nursing License
  • Psychiatric Mental Health Nursing Certification
  • CPR certification

Requirements:

  • Strong communication skills with both professionals and patients from all demographics
  • Ability to work in a fast paced and, at times, excited atmosphere
  • Emphasis on HARM reduction
  • Trauma-informed Non-judgmental approach to patient care
  • Technical skills with required office equipment
  • Completely understand the healthcare privacy laws as outlined in HIPAA
  • LGBTQIA cultural competency
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Punctuality and impeccable attendance
  • Patience and great attention to detail
  • Ability to collaborate with a large clinical team
  • Ability to multi-task

Send Us Your Resume

10. Department: Clinic (Washington) 

Title: Front Desk 

Description: The purpose of this role is to greet and register all incoming patients while providing a comfortable and non-judgmental atmosphere.

General Duties and Responsibilities

  • Greet and register incoming patients for their upcoming appointment.
  • Verify demographic and insurance information is current and active.
  • Maintain the waiting area, keeping it clean and refreshments well stocked.
  • Answer incoming calls and address any scheduling needs.
  • Prepare charts and intake material for clinical staff documentation.
  • Maintain patient chart material and documents.
  • Faxing and mailing necessary documents for clinical staff and patients as needed.
  • Manage the flow of all incoming traffic and direct accordingly.
  • Coordinate with HR and clinical staff to ensure compliance and efficiency with current policies.
  • Delegate clerical duties within the administrative staff to maximize productivity.
  • Manage emails, letters, packages, phone calls and other forms of correspondence throughout the office.
  • Track and maintain inventory for office supplies and refreshment counter.
  • Assist medical staff with any administrative tasks.
  • Additional responsibilities as assigned.

Qualifications:

  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Knowledge/ experience of Epic EMR registration.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

Send Us Your Resume

11. Department: Clinic (Erie) 

Title: Registered Nurse

Description: The role of the Registered Nurse is to perform general nursing duties to support our providers and clinical staff to ensure the clinic is running smoothly and the patients are seen timely. The Clinic nurse will also contact patients with test results (STI, labs, etc.) and coordinate treatment and care. In this role, the RN exhibits a professional attitude in dealing with our patients and staff at all times.

General Duties and Responsibilities:

  • Management of all positive STI results and treatments
  • Notify patients of positive and abnormal results and coordinate treatment and care ASAP.
  • Receive and respond to patient email inquiries regarding different medical services
  • Collaborate with the lab to ensure results reported to the state and local health departments properly
  • Handle lab specimens properly and ensure they are labeled, etc, for processing.
  • Triage incoming faxing for our medical providers
  • Room patients as needed.
  • Take patient vitals, perform phlebotomy, and wound dressing, injections for patients when needed.
  • Review labs and explain results to patients.
  • Complete clearance letters for top/bottom surgery
  • Complete letters for patients to return to work
  • Triage phone incoming patient phone calls
  • Support providers with any assigned duties, i.e., prescription refills etc.
  • Understand and Educate patients on HARM reduction techniques.
  • Take incoming patient phone calls coming in to the call center.

Minimum Qualifications and/or Experience:

  • Active Registered Nursing License
  • CPR certification

Requirements:

  • Strong communication skills with both professionals and patients from all demographics
  • Ability to work in a fast paced and, at times, excited atmosphere
  • Emphasis on HARM reduction
  • Non-judgmental approach to patient care
  • Technical skills with required office equipment
  • Completely understand the healthcare privacy laws as outlined in HIPAA
  • LGBTQIA cultural competency
  • Ability to adapt to a work environment that is constantly changing and not always structured
  • Punctuality and impeccable attendance
  • Patience and great attention to detail
  • Ability to collaborate with a large clinical team
  • Ability to multi-task

Send Us Your Resume

12. Department: Street Outreach 

Title: Street Outreach Registered Nurse

General Duties and Responsibilities

  • Utilize the nursing process to assess, plan and implement, and evaluate patient care.
  • Maintain patient schedule.
  • Performs interviews to identify specific patient needs.
  • Collects, analyzes, and interprets information from healthcare members and documents as necessary.
  • Collect patient health history.
  • Counsel and educate patients and their families on treatment plans pertaining to HCV, HIV, STI’s, MAT and Narcan training.
  • Notify patients of positive and abnormal results and coordinate treatment and care ASAP.
  • Support clinician with any assigned duties, i.e., prescription refills etc.
  • Understand and educate patients on HARM reduction techniques.
  • Administer medication, change wound dressings and care for other treatment options.
  • Read and interpret patient information, making treatment decision where appropriate.
  • Consult with clinicians to decide on the best treatment plan for patients.
  • Research ways to improve healthcare processes and patient outcomes through data obtained/analytical tasks/and charting tasks related to patient information.
  • Communicate with patients about their status and condition through emails, phone and face-to-face conversations.
  • Performing administrative tasks, such as creating patient scheduled and ordering supplies.
  • Draw blood and label appropriately per office protocols.
  • Oversee routing labs/immunizations/testing.
  • Chart short description of each visit for Provider or MA visit.
  • Perform phlebotomy.
  • Obtain vitals including height, weight, BP, pain level, pulse, and respiratory rate.
  • Obtain labs as ordered – properly label samples with the first initial, last name and birthdate as confirmed with patient.
  • Collect samples including urine, throat swab and rectal swab as ordered.
  • Properly log patient information into EKG and perform EKG successfully.
  • Any other task needed to be done by the Medical Assistant.
  • Additional responsibilities as assigned.

Maintain the Central Outreach Mobile units

  • Schedule maintenance.
  • Clean and organize the inside.
  • Properly stock the mobile unit with supplies.
  • Wash the outside as necessary.

Additional Items

  • Need to make sure each patient is comfortable with their care.
  • Need to be culturally competent while working, including being gender sensitive and pronoun aware.
  • Develop relationships with the homeless population to them comfortable with their medical care.
  • Always maintain HIPAA compliance.
  • Be able to work with a team of medical assistants, clinicians, and administrative staff.
  • Make sure to understand the employee handbook and follow all rules and guidelines outlined in the handbook.
  • Always maintain a professional and non-judgmental attitude.

Minimum Qualifications:

  • Active Pennsylvania Registered Nursing License.
  • CPR certification.

Requirements

  • Clean PA Driver’s License.
  • Ability to drive larger vehicles.
  • Technical skills with van equipment.
  • Emphasis on HARM reduction.
  • Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
  • Experience with patient centered care.
  • Punctuality and impeccable attendance.
  • Strong communication skills with both professionals and patients from all demographics.
  • Non-judgmental approach to patient care.
  • Technical skills with required office equipment.
  • Patience and great attention to detail.
  • Completely understand the healthcare privacy laws as outlined in HIPAA.
  • LGBTQIA cultural competency.
  • Ability to work collaboratively in team-based care.
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Ability to work in a fast paced and, at times, excited atmosphere.
  • Maintain a professional attitude and demeanor.
  • Ability to multi-task.

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